
How to monitor your brand story, because you certainly don’t own it
You hear it all the time now. “You don’t own your brand story, your customers do.” Actually, they don’t even have to be your customers. Anyone online or off who has congratulations…

5 storytelling resources to help hone your business and brand communication
Every week, I will share the five stories that I have found useful to help our clients and my students sharpen their business storytelling skills. Some are new articles, while…

The evolution of you and your brand is in how well you tell your stories
(This post originally appeared in LinkedIN Pulse.) Our brain, like the amoeba, has one main goal: Survival. We can go weeks without food, days without water, but only about 35 seconds…

Cartman’s Storytelling Secret Every CMO Should Steal
I teach business storytelling workshops around the country and taught in the Executive Master’s for Sustainability Leadership program at Arizona State University, and the impact these newly story-empowered executives have when they…

Why top business communicators think in scenes
Data is the foundation for most business stories, but data is NOT the story. If we rely solely on the data as our storyline, as so many business communicators do,…

What happens when you don’t own your brand story?
I showed this one-minute video in one of our storytelling workshops and asked the room what they saw. The woman sitting directly to my left turned to the other 12…

How storytelling helps brands bond with customers for life
I woke up this morning thinking about the brand rituals I follow so I could share them in this post. But I was at a loss. Do I have any…

How our survival (and your success at a party) is based on three-act stories
In her excellent book, Wired for Story, Lisa Cron describes how we can go weeks without food, days without drinking, but only about 35 seconds without finding meaning in something.…

9 steps to turning a negative behavior into a positive story
I have always been a big fan of The Fun Theory by Volkswagen. It was a brilliant social initiative, created for the German automaker by DDB. It must’ve been difficult (read…