Where to Find Your Brand Story
Learn How to Captivate Your Customers With a Bewitching Brand Story In March 2019, I sniffed into an old claustrophobic bookstore in Queenscliff, Australia, like a mouse searching for cheese.…
Three Reasons Why You Should Celebrate (and the Real Reason You Don’t)
“So when do we celebrate?” I know what you’re thinking, “Celebrate? We don’t have time to celebrate. We’re too busy getting things done.” But this is among the most important…
How to Deliver a Winning Customer Experience
What does success look like in your customer journey? That’s a question that can have two sides, and perspectives to it – yours, and the customers. However, there is common…
6 Brand Story Actions That Build Make-Mom-Proud Companies
Throughout this book, you will be receiving what I found to be a constant source of joy: learning about actions, often bravely undertaken, that elevate companies, and forge genuine and…
9 Brand Storytelling Words That Create Customer Engagement
What are the brand descriptors that become the thematic milestones for successful customer engagement? In chapter 8 of the Story Cycle System™, we have you focus on designing success milestones…
The Benefits of Handling Customer Complaints
I love my mom. But when she tells me I’m the smartest, most talented person in the world, I realize she might be a bit biased. I appreciate a regular…
How Talk Triggers Ignite Your Story Marketing
What are talk triggers, and how can your brand leverage them to create buzz? Have you ever eaten at The Cheesecake Factory? If so, you might immediately find yourself pondering…
Using Journey Maps to Tell the Customer’s Story
Stories are a wonderful communication and teaching tool. They allow you to deliver a message that engages your audience, helps them understand what’s in it for them, and, hopefully, inspires…
How to Harness the Energy of Your Brand Origin Story to Drive Your Business
Storytelling is one of the most powerful, yet underutilized, forces to grow your brand, business and people Don’t you just love a good story? It has the power to transport you…
Brand Storytelling Spurs 30% Increase in New Business for Avantpage
The ROI of a crystal clear brand story In 1973, Luis Miguel traveled from his home in Mexico City to the Ozark Mountains in Missouri for summer camp. It was…
A Recipe for Creating Core Brand Values
Creating a brand story and defining your brand values takes a lot of ingredients. From defining your story and what your company stands for, to the creation of your new…
