How to Create Killer Customer Personas for your Professional Services Firm’s Brand Story
The FBI catches serial killers through extensive criminal profiling. You can capture serial customers the same way by profiling your audiences through insightful consumer personas. Customer personas are critical because brands…
4 Easy Steps to Clarify Your Brand Position Statement
Every epic brand story starts with a positioning statement that differentiates you from the masses Leo Tolstoy, the famous Russian author, wrestled with the existential crisis of finding meaning in…
How to Craft a Potent Brand Statement for Your Professional Services Firm
Think of your brand statement as a Hollywood logline. A logline is a one or two sentence description of your movie that hopefully captivates a studio and convinces them to make…
The Step-by-Step Process for Crafting Your Brand Story
While storytelling has become ubiquitous in advertising, and numerous books tell you why stories are important for your brand, I can actually show you how to craft and tell compelling…
Why Your Customers Must be at the Center of Your Brand Storytelling
Great Brand Storytelling Focuses on Your Audience We tell each other stories to make sense out of the chaos of being alive. And we, of course, love to be at…
What Stories Does Your Office Building Tell About You?
For nearly a decade, our big, red ampersand billiard ball on the side of our building has become a bit of a landmark at the corner of 44th Street and…
Repositioning a 30-Year-Old Community Clinic into a Leader in Sustainable Healthcare
Natural evolution is the ultimate form of innovation. If you pay attention, nature can teach all businesses how to thrive, no matter how nasty the economic environment. Earlier this year,…
How to Create a Powerful Tagline with a High-Speed, Low-Cost Process
“Taglines while you wait” was my theme for a post a couple weeks back. Although I don’t condone the practice of rapid tagline iteration, unfortunately the market today is making…
Create a Tagline for Your Sustainable Cause in 5 Easy Steps
Have you ever been tasked with creating that perfect, memorable line that captures exactly what your company or organization does? Oh yeah, and inspires people to action? AND, is unforgettable,…
